How does your outsourcer stack up?
Answer these 12 short questions and find out... and receive a free custom analysis!
Maybe you think your outsourcer is doing a great job... but how do you know? Have you ever benchmarked them against other outsourcing companies or BPO best practices?
The following brief survey will help you determine if you're working with a more transactional outsourcer, or a true cosourcer that offers a strategic and competitive approach to customer experience and success.
Ask yourself:
  • Are they collaborative and continually bringing best practice to your operations?
  • Are they easy or challenging to work with? Do they care?
  • Are metrics going up... or down... because of your partnership?
  • How do our customers perceive us as a result?
  • And more
Let us know...