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Ten customer service hacks that push metrics through the roof!

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LEADERS TO LAGGARDS

Tips that thrill customers... and management, including:

  • A simple way to show respect for customers that translates into high CSAT scores
  • How companies become industry support disruptors
  • Ways to cut costs and still exceed metrics goals
  • How a simple IVR adjustment can improve CSAT and NPS scores dramatically!
  • And More!

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As a nearshore support partner to Fortune 1,000 companies, Clear Harbor has access to hundreds of support best practices, and can help you navigate strategies that improve metrics fast.


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